Every had one of those days? This is an actual word-for word exchange (names censored to protect the muggles) I had with someone in HR this week while trying to troubleshoot a problem they were having with our ERP system.
<Previous messages omitted>
From: John F
To: HR Person
Could you also send me that last import file you tried where it truncated the phone number?
From: HR Person
To: John F
The message is ready to be sent with the following file or link attachments:
[Attached HR.mdb]
From: John F
To: HR Person
Actually I need the import file, not the database. The c:\employees.csv file.
From: HR Person
To: John F
John,
I’m sorry, where do I find that?
<DOH!>
Filed under: Humor | Tagged: stories support | 4 Comments »